Service and Repair
Extensive local stock holdings, enable CDM Audio Visual to provide you with unparalleled service & support. Their fully equipped service department handles service & warranty work for several major name brands including Sony. They continue to be the only authorised Sony AV products service centre in Western Australia and have recently acquired similar status for the Mitsubishi range of Audio Visual products.
Trust Your Equipment To Experts
With several highly skilled AV engineers, the CDM service centre is the first choice for repairs of your video, projector & audio visual products.
The CDM Audio Visual engineers are available for on-site call outs and can extend many years of experience to advise on solutions to your next upgrade or AV fit out.
Commercial Grade Equipment and Warranty
It is essential to secure commercial grade equipment for the following business benefits;
- Designed and manufactured to operate in commercial environments
- Offers longer operating durations
- Operates in harsher conditions and environments
- Extended life span of equipment
- Ability to expand to suit future growth, technical and functional development needs.
- Warranty periods and terms of use are specific to commercial environments.
- Consumer grade equipment and warranties are for non commercial use.
CDM Optel and Commercial Grade Equipment:
All CDM Optel supplied equipment, unless specifically stated, is professional, commercial grade equipment.
CDM Optel and Warranty Periods
All CDM Optel supplied equipment, unless specifically stated, carries and minimum of 3 years warranty.
Have Our Experts Select Your Equipment
Selecting Suitable Audio Visual equipment and Services for a Retail environment, CDM Optel keeps constantly up to date with technology development to deliver to clients:
- High quality, commercial grade equipment is sourced to ensure longevity of use, optimum return on investment and minimum down time.
- Commercial grade warranty periods of 3 years or more should be pursued to maximize return on investment and provides a high indicator of the manufacture’s confidence in longevity of product life.
- Selection of esthetically engaging and appealing product to both customers and employees to ensure rapid take up and enthusiastic adoption of use and enjoyment by all parties.
- Simple operation to encourage maximum use of all functions to provide an optimum experience.
- Equipment is sourced from a reputable, well resourced, experienced provider who can provide maximum ongoing support and maintenance to ensure near to 100% uptime of equipment.
- Investments match the required business outcomes in terms of customer experience and overall business case.
- Equipment and installation design is sourced and provided on the basis of “future proofed” for technological functional developments and a platform that caters for changes and diversification in business needs without incurring significant additional investment.
- Long term partnering with CDM Optel and the client over an agreed period, providing ongoing operational, warranty and overall maintenance support, allowing the client to focus on core business activities.
